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Dispute Details
Amount
₹20,900.00
UTR
579317852604
RRN
123456789012
Customer Name
Varun Iyer
Customer E-Mail
varuniyer@gmail.com
Customer Phone Number
7032190032
Dispute Reason
Fraudulent transaction
Created At
:
14/08/25, 5:24 pm
Transaction Details
Transaction ID
TXN2183502999
Transaction Date & Time
14 Aug 2025, 5:24 pm
Bank & Account Number
-
Bank Ref No
AXIS0987123
NPCI Ref No
NPCI987654321
Txn Category
P2M
Payment Gateway
Paytm via SBI
Payment Mode
UPI
Customer Device Info
Customer IP
103.112.45.89
NPCI Ref No
ANDR-XY45R-9982
Bank/NPCI Metadata
Bank Ref No
AXIS0987123
Timestamp
14 Aug 2025, 5:24 pm
Merchant Callback Response
Status
Acknowledge
Timestamp
14 Aug 2025, 5:24 pm
Dispute Logs
16/07/2025 10:35 AM
Recommend to Send To CPM
Dispute case reviewed for transaction ID TXN456789 initiated via Merchant App.
16/07/2025 11:35 AM
Favor to Customer
Customer was debited but the transaction failed at bank end. Initiating refund
Dispute Panel
Rakesh Verma
Merchant